Leading Through Chaos: People, Digital, Remote

1ST THINGS 1ST

  • We’ll separate marketing myth from business reality, re-frame the conversation, and rewrite the game.
  • Questions lead to insights. Answers can lead to complacency. We’ll invest time developing better questions, and unpack them in context.
  • It’s a simple, repeatable, documented process: ask, invert, deconstruct, and rebuild.

WHAT’S THE BIG IDEA?

  • People lead, technology serves.
  • Technology enables human interactions first, command & control second.
  • Build culture over process - quietly, consistently, infinitely.

HOW IT'S DONE

  • Leadership sets the tone and models the prototype.
  • We co-create storified playbooks and put them into practice. It's a continuous, creative method that scales to any size org.
  • Teams experiment, learn, and improve. Technology layers, both preexisting and new, get dialed-in around them.

WHAT YOU GET

  • Clear, consistent playbooks across the entire organization that formalize action plans and continuous improvement strategies for: transformation, agility, digital, innovation...
  • Transparency, visibility, a baseline for meaningful metrics.
  • Onboarding & knowledge transfer tools, disaster-recovery for key people, archival history.

WHO IS THE IDEAL PROFILE?

  • Leaders receptive to discomfort as a path to growth.
  • Irreverent nonconformists, natural introverts, extroverts seeking a counterbalance.
  • Overextended entrepreneurs in need of an objective collaborator.